Category: Order Fulfillment

The returns process is getting out of control for many online businesses. Known as reverse logistics, the growing rate of returns creates a number of challenges for retailers. However, when done well, businesses can reduce shipping costs, improve customer satisfaction, and increase profits. By understanding the benefits and requirements of reverse logistics, businesses can create a successful and profitable eCommerce business strategy. Here’s your guide to reverse logistics and how to approach this critical piece of your online business.

Ecommerce business growth is a beautiful thing. It’s a testament that you not only sell products people like, but that they also trust you. They’re telling their family and friends about you. All the time and money you spend on marketing is paying off! But growth doesn’t happen without growing pains, and at some point, you might be on the hunt for an eCommerce fulfillment provider.

Ecommerce brands have lots of ways they can invest. Options range from beefing up inventory to increasing your marketing spend. But, your biggest concern is choosing what’s going to help your business grow. One way that’s often overlooked is custom packaging: does it really add value to your business or just the packaging company? Custom printed mailers and boxes can add up. Costs can be anywhere from a few extra cents to a couple of extra dollars per order. It’s an expense, but it’s one that can also add value to your brand.

Shipping labels are often one of the last items thought of in the eCommerce world. But knowing how to use them can be the difference between your customers’ packages arriving safely and being returned to you. They are essential to logistics. If you have ever had a package lost, you understand how frustrating that is. But, this frustration is avoidable with the right shipping label. Read on for details and best practices.